Who are we?
Acteos is a French ISV (Independant software Vendor) in the field of supply chain management and mobile solutions. Acteos and its team of business and technical experts, offers worldwide services to support customer in every project step : from project initiating, untill operation monitoring and ROI control.
A European group focus on its customers
Founded in 1986 and listed at the Paris Stock Exchange Euronext, Acteos group, made up of 120 employees, is located in France (headquarters in Roubaix), Germany (gilching) and Lebanon (beirut).
More than 400 customers around the world have already trusted ACTEOS concepts, solutions and technologies to reach their SCM goals and increase competitiveness.
A unique approach for your challenges
We are not only trying to set up a solution; we work with you to achieve your SCM goals. Our consulting team combines expertise (transportation, warehouse, procurement, track and trace, resource management) training and business intelligence to get the best approaches. Our pruposals ensure the highest return on investment and can be the cornerstone of your competitive strategy. We are convinced that the challenges of the supply chain :
- decrease your costs, your financial assets, reduce inventory and lead time
- increase customer satisfaction, choice, and availability of products
- master all human resources, and all of the logistics flows
- control the life cycle of your products (traceability, quality, control, returns)
- take into consideration the global environmental, legal and societal constraints
Necessarily pass through a transverse, expert and business view: Integrated and Lean Logistics.
An experienced integration Know-how
At the beginning, Acteos was an Hardware designer. Acteos has kept from this period the ability to perform complex technical integration projects including :
- server and mobile software solutions, single and multi-site
- set up / wiring / technical settings of logistics environements
- selection and settings of data acquisition solutions (terminals, wireless, RFID, Voice)
- network solutions and systems to host applications (servers, networks, architectures, DRP)
- coordination of multiple partners (Mechanization Project)
An innovation strategy
For over 20 years, Acteos wants to remain a pioneer in the SCM field. Our R & D team works with leading European universities on research programs directly applied to the logistics performance of our customers. We develop and integrate in software our own powerful smart engines that make the difference with other solutions available on the market :
- real-time engines for management and steering of the SCM activity
- tour optimization engines , transportation optimization
- forecasting and procurement engines
- distribution resource planning engines
An unparalleled approach for your challenges
Acteos is one of the few French ISV that has performed, with IBM, a high level benchmark of its own solutions. the results showed in 2009 a controlled performance and stability of our products up to extreme loads. (Millions of orders, thousands of simultaneous users..)
Acteos is also one of the first European ISV to have all of its application code audited by an independent software quality expert.
Customer service as the heart of our priorities
The success of a project cannot be declared when exploitation starts. Acteos knows it and makes every effort to ensure that its customers have a complete services range throughout the lifecycle of the application.
- 3 Level Helpdesk / shift / supervision and monitoring
- post Project consulting support / PKI and goals control / impact analysis
- change management / training center
- transparency for customers / (real-time extranet - project activity and help desk progression visibility)
- after-sales-service for hardware - certified technical center